SFDC Basics

Global Publisher & Quick Actions

Global Actions First of all, why would you create Global Actions for your Users?  Global Actions appear on global pages like the Home Page, Reports, Dashboards and the Chatter tab and these Actions give your Users a quick and easy way to collaborate with their colleagues.  The image below shows the Post, File, Link, Thanks, [...]

Salesforce Record Merging

This is about merging Account and Contact records for those situations where you have dreaded duplicate records!  This is just one of the options you have to ensure your Org is “healthy” with regards to quality data.  For me, more importantly, good quality data and a single source of truth ensures that users trust [...]

Salesforce Page Layouts

Page layouts control the layout and organization of buttons, fields, s-controls, Visualforce, custom links, and related lists on object record pages. They also help determine which fields are visible, read only, and required. Use page layouts to customize the content of record pages for your users. This article is about Page Layouts and how [...]